NEW C-TS470-2412 DUMPS QUESTIONS - INSTANT C-TS470-2412 ACCESS

New C-TS470-2412 Dumps Questions - Instant C-TS470-2412 Access

New C-TS470-2412 Dumps Questions - Instant C-TS470-2412 Access

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SAP C-TS470-2412 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Managing Clean Core: This section of the exam measures the skills of SAP Solution Architects and covers the principles of maintaining a clean core within SAP systems. It focuses on strategies for minimizing customizations, leveraging standard SAP functionalities, and ensuring system integrity while allowing for necessary extensions. The goal is to enhance system performance, ease upgrades, and maintain long-term sustainability.
Topic 2
  • Organizational Data: This section of the exam measures the skills of Enterprise Data Managers and covers the structuring and management of organizational data within SAP systems. It focuses on defining key organizational elements, configuring data hierarchies, and ensuring proper integration across business units. Mastery of this domain is essential for maintaining accurate reporting structures, workflow efficiency, and compliance with enterprise-wide data governance policies.
Topic 3
  • Service Master Data: This section of the exam measures the skills of SAP Master Data Specialists and covers the management and configuration of service-related master data within SAP environments. It includes defining service objects, managing attributes, and ensuring accurate data flow across modules. Effective service master data management helps improve service delivery, optimize resource utilization, and maintain consistency across business processes.
Topic 4
  • Service Order Management: This section of the exam measures the skills of SAP Service Operations Consultants and covers the end-to-end management of service orders within SAP. It includes the creation, processing, tracking, and fulfillment of service requests, ensuring seamless coordination between departments. Proper service order management enables organizations to enhance customer satisfaction, streamline operations, and improve response times through integrated workflows.

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SAP Certified Associate - SAP S/4HANA Cloud Private Edition Service Sample Questions (Q10-Q15):

NEW QUESTION # 10
You want to configure the organizational units for Service with Advanced Execution. Which of the following business objects can you assign to a planning plant?

  • A. Location
  • B. Maintenance work center
  • C. Company code
  • D. Maintenance planner group

Answer: B,D

Explanation:
InService with Advanced Execution, organizational units are configured to support complex service scenarios. The correct answers aremaintenance work center (A)andmaintenance planner group (D). Let's dive deep.
Planning Plant Role:
The planning plant is the central organizational unit for maintenance and service planning, assigned in enterprise structure (SPRO # Enterprise Structure).
* Maintenance work center (A):A work center (e.g., "Field Service Team") is assigned to a planning plant in its master data (IR01/IR02). It defines where work is executed and is critical for scheduling in advanced execution.
* Maintenance planner group (D):A planner group (e.g., "PLG1") is assigned to a planning plant (via IP01 or customizing) to manage planning activities (e.g., who schedules orders).
Why Not the Others?
* Company code (B):A company code is a financial entity assigned to plants, not a service-specific object.
* Location (C):Locations are geographic data, not directly assigned to planning plants in this context.
Advanced Execution Context:
In advanced execution, these assignments enable resource-related billing and detailed scheduling.
"In Service with Advanced Execution, maintenance work centers and planner groups are assigned to a planning plant for organizational setup."


NEW QUESTION # 11
Which capability can proactively inform users about specific issues such as expiring contracts?

  • A. Issue monitoring
  • B. Issue handling
  • C. Situation monitoring
  • D. Situation handling

Answer: C

Explanation:
SAP S/4HANA Cloud Private Edition, Service provides capabilities to proactively manage and notify users about critical events, such as expiring contracts. The correct feature is:
* Situation monitoring: This capability uses predefined rules and thresholds to detect situations (e.g., a contract nearing its expiration date) and proactively notifies relevant users via alerts or messages in SAP Fiori apps. It's part of the embedded analytics and service management overview, enabling real- time awareness of issues.
* Issue monitoring: This is a more general term and not a specific SAP capability for proactive notifications about contract expirations.
* Issue handlingandSituation handling: These refer to reactive processes for addressing identified problems, not proactive notifications.Situation monitoring is a key feature in service contract management (scope item 3MO) and analytics, ensuring timely action on critical events."Situation monitoring proactively informs users about critical situations, such as expiring service contracts, through real-time alerts." (SAP S/4HANA Service, Analytical Applications).


NEW QUESTION # 12
What are characteristics of recurring services when using Service with Advanced Execution? Note: There are
3 correct answers to this question.

  • A. An invoice is generated for each call object as soon as it is set to completed
  • B. Billable maintenance orders are generated
  • C. Both resource-related and fixed-price billing are available
  • D. The maintenance confirmation describes the actual effort and spare parts used
  • E. Customer Service orders are generated

Answer: B,C,D

Explanation:
Service with Advanced Executionenhances recurring service processes with detailed execution and billing.
The correct answers areA, B, D. Let's unpack this.
* Both resource-related and fixed-price billing are available (A):This scenario supports flexible billing-resource-related (based on actual effort/materials) or fixed-price (predefined rates), configured via the dynamic item processor profile.
* The maintenance confirmation describes the actual effort and spare parts used (B):Confirmations (e.g., via IW41) detail hours worked and parts consumed, feeding into billing and cost tracking.
* Billable maintenance orders are generated (D):Recurring services generate maintenance orders (mapped to service order types) that are billable, unlike simpler Customer Service orders.
Why Not the Others?
* C:"Customer Service orders" is a legacy term; advanced execution uses maintenance orders.
* E:Invoices are created via billing runs, not automatically per call object completion.
Example:
A maintenance plan generates a billable order, confirmed with 5 hours and parts, billed resource-related.
"Recurring services in Advanced Execution feature resource-related and fixed-price billing, maintenance confirmations for effort/parts, and billable maintenance orders."


NEW QUESTION # 13
If item-based accounting is active, which capability is used to post and monitor service order revenue?

  • A. Event-based revenue reporting
  • B. Order-based revenue recognition
  • C. Event-based revenue recognition
  • D. Order-based revenue accounting

Answer: C

Explanation:
In SAP S/4HANA Cloud Private Edition, Service, whenitem-based accountingis activated, revenue recognition and monitoring for service orders are handled through specific capabilities. The correct answer is event-based revenue recognition(Option C). Let's break this down step-by-step to understand why this is the case and explore the broader context.
What is Item-Based Accounting?
Item-based accounting means that financial postings and revenue recognition are tracked at the individual item level within a service order, rather than at the order header level. This granularity is crucial for service processes where different items (e.g., labor, spare parts) may have different billing or revenue recognition rules.
Why Event-Based Revenue Recognition?
Event-based revenue recognition (EBRR) is a method where revenue is recognized based on specific events or milestones, such as the completion of a service confirmation, goods issue, or billing document creation. In the context of service orders with item-based accounting, EBRR allows the system to post revenue for each item as soon as a predefined event occurs (e.g., when a technician confirms the service). This ensures accurate, real-time revenue tracking aligned with the actual progress of the service work. The system uses apps like "Event-Based Revenue Recognition - Service Documents" to monitor and adjust these postings.
Why Not the Other Options?
* Order-based revenue recognition (A):This approach recognizes revenue at the order level, not item- by-item, which conflicts with item-based accounting's requirement for granular tracking. It's more suited to simpler scenarios where the entire order is treated as a single unit.
* Order-based revenue accounting (B):This is not a standard SAP term in this context. It might imply accounting at the order level, but it lacks the event-driven specificity of EBRR and isn't used for item- based scenarios.
* Event-based revenue reporting (D):This sounds like a reporting function, not a posting ormonitoring capability. Reporting might follow recognition, but it's not the mechanism for posting revenue.
Practical Example:
Imagine a service order with two items: a repair service (Item 1) and a spare part (Item 2). With item-based accounting and EBRR, revenue for Item 1 is posted when the technician confirms the repair (event), and revenue for Item 2 is posted when the part is issued or billed. This ensures precise financial tracking per item, which is critical for profitability analysis.
"When item-based accounting is active, event-based revenue recognition is utilized to post and monitor service order revenue at the item level, triggered by events such as service confirmation or billing."


NEW QUESTION # 14
For a maintenance plan, how do the call date and the planned date relate to each other?

  • A. The call date is usually before the planned date, to create a preprocessing phase.
  • B. The goal of scheduling is to minimize the time period between the call date and the planned date.
  • C. The planned date is always before the call date, to not create inconsistencies.
  • D. The call date is equal to the planned date if the previously called service order is not yet confirmed.

Answer: A

Explanation:
In SAP S/4HANA Cloud Private Edition, Service, a maintenance plan is used to schedule recurring service or maintenance activities. Thecall daterepresents the date when the system generates a call object (e.g., a service order) based on the maintenance plan's scheduling parameters, such as cycles or intervals. Theplanned date, on the other hand, is the date when the actual execution of the service or maintenance activity is scheduled to occur.
Option B states that "the call date is usually before the planned date, to create a preprocessing phase," which aligns with standard SAP functionality. The call date typically precedes the planned date to allow time for preparation, such as resource allocation, spare parts planning, or technician scheduling. This preprocessing phase ensures that all prerequisites are in place before the service is executed. The difference between these dates is influenced by thecall horizon, a parameter in the maintenance plan that defines how far in advance the call object is generated relative to the planned execution date.
Option A is incorrect because the call date being equal to the planned date is not a default rule; it depends on specific configurations (e.g., a call horizon of 0%), which is not typical. Option C is a goal of scheduling but does not directly describe the relationship between the dates. Option D is incorrect because the planned date is not always before the call date-this would contradict the purpose of scheduling, as the call initiates the process leading to the planned execution.
"The call date is determined by the scheduling parameters of the maintenance plan, including the call horizon, which specifies the lead time before the planned date. This allows for a preprocessing phase to prepare for the service execution."


NEW QUESTION # 15
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